Bridging Differences in Cross-cultural Communication
Bridging Differences in Cross-cultural Communication
- discover the key concepts covered in this course
- recognize key variables included in the concept of culture
- recognize the benefits of using models of cultural dimensions in intercultural communication
- Knowledge Check: Applying your understanding of cultural differences
- identify the impact of context styles and relationship orientations on communication
- identify solutions to overcome barriers in cross-cultural business communication
- recognize best practices for improving your cross-cultural business communication
- Knowledge Check: Overcoming barriers in cross-cultural communication
- summarize the key concepts covered in this course
In today’s world, business is global. No matter the industry or sector, the chances that you are working with people from another country or culture are high. Given that business is communication, the ability to communicate successfully across cultures is a mission critical skill. Communicating successfully with people from our own culture, in our own language is challenging enough. When we interact with people from other cultures, the barriers to effective communication are even more pronounced.
In this course, you will learn about two principal dimensions of culture that underlie culturally different ways of communicating and learn vocabulary that will allow you to explain differences in communication styles. You will also explore barriers to communicating effectively across cultures and identify ways to overcome them.
Building Shared Understanding across Cultural Divides
Building Shared Understanding across Cultural Divides
- discover the key concepts covered in this course
- recognize the benefits of improving your cross-cultural communication skills
- identify strategies to build rapport across cultures
- Knowledge Check: Assessing Your Cross-cultural Relationship Skills
- recognize strategies for communicating with high-context cultures
- identify strategies for communicating with low-context cultures
- recognize approaches to build strong cross-cultural teams
- Knowledge Check: Assessing Your Cross-cultural Communication Skills
- reflect on what you've learned
Building good working relationships with any colleague takes time and effort, but when colleagues are from different cultures, creating productive relationships may be more challenging. Cultural differences can impact communication and even steer it away from the intended purpose. When you compound cultural differences with the need to communicate virtually, achieving effective communication becomes even more formidable. In this course, you will learn communication strategies that will help you to effectively build and maintain relationships with culturally diverse colleagues around the globe. From building initial rapport to sharing information, brainstorming, and preventing conflicts, you'll be able to recognize behaviors that will enable you to communicate effectively and achieve your business goals.
